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Role
Customer Operations
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Salary
£17,700.00
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Hours
22 hours (Flexible between 9am - 5pm Monday - Friday)
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Type
Fixed Term - Part Time
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Closing Date
23-06-2025 at
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Location
Linford Wood House, 6-12 Capital Drive
Milton Keynes
Buckinghamshire
MK14 6XT -
Downloadable Job Files
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About MIB
At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately.
Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives.
We're looking for a professional and enthusiastic Data Support Assistant to come and join our team.
About Our Role
As a Data Support Assistant, you'll manage and process data requests to MIB for all relevant services, ensuring data is held within the GDPR data retentions and only released within the remit of GDPR.
Key responsibilities –
- Performing data requests
- To ensure that access to data are carried out in line with current regulations
- To ensure that any potential breaches identified are reported
- Logging customer requests in a clear, concise and professional manner, ensuring all the necessary details are accurately captured
- Monitoring customer data requests submitted via email and post
- Completing tasks as required for ISO compliance
- Adhering to Data Protection Legislation
Skills and Experience
- GDPR foundation qualification (or be willing to work towards) is essential
- Concise and accurate written and verbal communication skills
- Professional and confident telephone manner
- Data handling experience essential
- Ability to scrutinise own work
- Basic knowledge of Microsoft Office
Salary circa £17,772.00 per annum
Grade 8
22 hours per week (Flexible between 9am - 5pm Monday - Friday)
IT kit supplied to you
£320 (before tax) start up allowance
Hybrid working (2 days in the office per week) from our Milton Keynes office, MK14
Other Benefits include:
Contributory Group Stakeholder Personal pension scheme
Life Assurance
Employee Incentive Scheme
Holiday purchase scheme
Sports and Social Club
24/7 Employee Assistance Programme
Free access to online tools to support mental and physical health
Enhanced maternity, paternity and adoption leave
1 volunteer day each year and charity matched funding scheme
We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day.
So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.
Closing Date
23-06-2025 at
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