Job detail banner
  • Role

    Customer Operations

  • Salary

    £17,700.00

  • Hours

    22 hours (Flexible between 9am - 5pm Monday - Friday)

  • Type

    Fixed Term - Part Time

  • Closing Date

    23-06-2025 at

  • Location

    Linford Wood House, 6-12 Capital Drive
    Milton Keynes
    Buckinghamshire
    MK14 6XT

  • Downloadable Job Files

  • Apply Now

About MIB   

At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately. 

Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives. 

We're looking for a professional and enthusiastic Data Support Assistant to come and join our team.  

About Our Role   
As a Data Support Assistant, you'll manage and process data requests to MIB for all relevant services, ensuring data is held within the GDPR data retentions and only released within the remit of GDPR. 

Key responsibilities –  

  • Performing data requests
  • To ensure that access to data are carried out in line with current regulations
  • To ensure that any potential breaches identified are reported
  • Logging customer requests in a clear, concise and professional manner, ensuring all the necessary details are accurately captured
  • Monitoring customer data requests submitted via email and post
  • Completing tasks as required for ISO compliance
  • Adhering to Data Protection Legislation

Skills and Experience 

  • GDPR foundation qualification (or be willing to work towards) is essential
  • Concise and accurate written and verbal communication skills
  • Professional and confident telephone manner
  • Data handling experience essential
  • Ability to scrutinise own work
  • Basic knowledge of Microsoft Office


Salary circa £17,772.00 per annum   
Grade 8  
22 hours per week (Flexible between 9am - 5pm Monday - Friday) 
IT kit supplied to you 
£320 (before tax) start up allowance 
Hybrid working (2 days in the office per week) from our Milton Keynes office, MK14 
 
Other Benefits include:  
Contributory Group Stakeholder Personal pension scheme  
Life Assurance  
Employee Incentive Scheme  
Holiday purchase scheme  
Sports and Social Club 
24/7 Employee Assistance Programme  
Free access to online tools to support mental and physical health   
Enhanced maternity, paternity and adoption leave  
1 volunteer day each year and charity matched funding scheme 

We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day. 

 
So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.

 


Closing Date

23-06-2025 at

Apply

Returning candidate

Log in to our candidate centre
to access your details.

Go to candidate centre

Job alerts

Be the first to know about
amazing opportunities

Sign up now

FAQs

All the answers to our
most common questions.

Read now