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About MIB


At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately.

Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives.

About the role

As the Strategic Project Manager providing dedicated delivery services to the Insurance Fraud Bureau (IFB) within the MIB Change function, you will support the delivery of the IFB Connected to Protect strategy by helping to translate strategic priorities into structured and well-governed initiatives. Working closely with the Programme Manager, business leads and sponsors, you will establish appropriate governance, planning and coordination mechanisms to support the successful delivery of IFB strategic initiatives.
A key focus of the role will be planning and delivering discovery phases for Partnership and Education workstreams within the wider strategic portfolio, working collaboratively with IFB subject matter experts and stakeholders to shape delivery approaches, clarify requirements and develop clear, prioritised and sequenced implementation plans, recognising delivery constraints and key dependencies across initiatives. The role will also be expected to support other IFB strategic initiatives where required, flexing focus in line with programme priorities and capacity. This role provides an opportunity to contribute to nationally significant work tackling insurance fraud, while helping to embed effective governance and delivery discipline across a growing strategic portfolio.


Key responsibilities 

Programme and Project Delivery
•    Support the Programme Manager in establishing and maintaining programme governance, reporting and delivery structures.
•    Ensure effective collaboration within the project team, aligning deliverables and dependencies across workstreams, and proactively addressing any conflicts, risks or delivery challenges that may impact progress.
•    Develop and maintain discovery outputs and delivery plans that support the prioritised and sequenced delivery of strategic initiatives, enabling clear roadmaps for subsequent years.
•    Coordinate discovery activity across internal IFB stakeholders, IFB Members, relevant external industry and fraud bodies, and supporting delivery functions to ensure alignment with strategic priorities, dependencies and timelines.  
•    Track progress against agreed milestones and ensure delivery activities remain aligned to strategic objectives.
•    Identify risks, issues and dependencies, ensuring they are actively managed and escalated where appropriate.


Discovery and Initiative Development
Working closely with the IFB Business Analyst you will:  
•    Plan and coordinate strategic discovery activity to explore partnership and education opportunities aligned to IFB’s strategic objectives.
•    Work collaboratively with IFB subject matter experts, senior leaders, members and external organisations to identify opportunities, assess strategic fit, understand current and future needs, and explore potential delivery and partnership models.
•    Evaluate the potential value, feasibility and strategic impact of initiatives, developing clear assumptions, options and recommendations to inform prioritisation and sequencing decisions.
•    Develop prioritised engagement and delivery recommendations, including outlining dependencies, delivery considerations, indicative cost and resource implications where appropriate.
•    Produce clear, decision ready outputs such as engagement strategies, delivery roadmaps, options appraisals or business cases where required, articulating the anticipated benefits and contribution towards IFB strategic outcomes and OKRs.


Governance and Reporting
•    Maintain effective governance processes including reporting, decision logs and action tracking.
•    Produce clear programme updates for internal leadership and governance forums.
•    Ensure delivery activity aligns with MIB delivery frameworks and documentation standards.

Stakeholder Collaboration
•    Build strong relationships with IFB business leads, external industry stakeholders, sponsors and subject matter experts.
•    Facilitate collaboration across teams involved in strategic initiatives.
•    Support alignment across business, technology and operational stakeholders.

Skills and Experience 

•    Proven experience managing strategic projects or workstreams within a structured delivery environment.
•    Working with PMO to establish governance and delivery structures for complex initiatives.
•    Experience coordinating multiple stakeholders and facilitating workshops.
•    Demonstrable ability to translate strategic objectives into practical delivery plans.
•    Proven experience of working in Waterfall, Scaled Agile, Scrum, Kanban
•    Ability to manage complex initiatives, coordinating people and resources effectively to meet agreed priorities, milestones and timelines.
•    Skilled at conveying ideas, updates, and requirements effectively across all organizational levels to ensure openness and alignment. Clearly articulate project progress and escalations to project sponsors, Initiative leads and Executive Sponsors
•    Experienced in spotting potential issues early, evaluating impacts, and implementing effective mitigations
•    Capability to adjust leadership style based on the team's needs, encouraging autonomy and self-organisation
•    Proven ability to engage and collaborate with external industry organisations and member stakeholders, representing IFB and MIB with professionalism, confidence and sound judgement.
•    Strong analytical skills to evaluate options and make sound, timely choices that support project and business goals
•    A demonstrable understanding of budget management and efficient resource control

 

Salary £75,000 per annum  
Grade 13
35 hours per week (Monday - Friday)
IT kit supplied to you
£320 (before tax) start up allowance
Hybrid working (2 days in the office per week) from our Milton Keynes office, MK14


Other Benefits include: 
Contributory Group Stakeholder Personal pension scheme 
Life Assurance 
Employee Incentive Scheme 
27 days holiday (plus public holidays) 
Holiday purchase scheme 
Sports and Social Club
24/7 Employee Assistance Programme 
Free access to online tools to support mental and physical health  
Enhanced maternity, paternity and adoption leave 
1 volunteer day each year and charity matched funding scheme

We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day.

So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.

 


Closing Date

06-04-2026 at 23:59

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